Hi- new here.
When I was creating an account, I had trouble when trying to select a payment plan. After inputting my account information (and ensuring all required things were checked including the privacy terms), instead of proceeding to the payment information page, it kept looping back to the "Your information" page. (looked like I was only refreshing the same page). There were no indications of missing information or any errors. As a result, I was not able to progress any further. Attaching an image of the screen I am referring to.
Was able to work around it by creating the account first, then adding a payment plan to cart after the fact.
TL:DR: Creating an account and paying in one interaction seems to be broken. Tried this on Internet explorer and Chrome.
Also, if anyone posted this already, I apologize- I try to at least make a reasonable attempt to look for similar threads before I post.