tiggyfav Posted July 19, 2019 Posted July 19, 2019 I have money in my paypal balance but I am unable to buy a subscription with it -- can anyone help me?
Wizard DPI Wizard Posted July 19, 2019 Wizard Posted July 19, 2019 Do you get an error? I can't see any transaction attempts.
tiggyfav Posted July 19, 2019 Author Posted July 19, 2019 I am just unable to select the option -- it will only give me a card option -- and I would like to pay with my balance
Wizard DPI Wizard Posted July 19, 2019 Wizard Posted July 19, 2019 4 minutes ago, tiggyfav said: I am just unable to select the option -- it will only give me a card option -- and I would like to pay with my balance I think I understand now. The subscription must be tied to a credit card (Paypal enforces this), but as a workaround you can buy a gift card for yourself instead (same price and everything) and pay with the balance without any credit card requirements.
tiggyfav Posted July 19, 2019 Author Posted July 19, 2019 I did the gift card and I get this error when trying to redeem it : Sorry, there is a problem The page you requested does not exist Error code: 2S100/6
Wizard DPI Wizard Posted July 19, 2019 Wizard Posted July 19, 2019 2 minutes ago, tiggyfav said: I did the gift card and I get this error when trying to redeem it : Sorry, there is a problem The page you requested does not exist Error code: 2S100/6 Was this error from following a link in the email? Either way, I've redeemed it and activated your membership now
tiggyfav Posted July 19, 2019 Author Posted July 19, 2019 When I click redeem now it sends me to a page that doesn't exist -- might want to look into it
Wizard DPI Wizard Posted July 19, 2019 Wizard Posted July 19, 2019 Just now, tiggyfav said: When I click redeem now it sends me to a page that doesn't exist -- might want to look into it I will, thanks for reporting it! For reference, the correct redeem button is in the gift card page.
tiggyfav Posted July 19, 2019 Author Posted July 19, 2019 Yea im on about the one you get sent in the email but thanks for letting me know -- thanks for also activating it for me Thanks for your help very good support
Wizard DPI Wizard Posted July 19, 2019 Wizard Posted July 19, 2019 3 minutes ago, tiggyfav said: Yea im on about the one you get sent in the email but thanks for letting me know -- thanks for also activating it for me Thanks for your help very good support I see that the link is invalid now, will fix it. Cheers!
tiggyfav Posted July 20, 2019 Author Posted July 20, 2019 3 hours ago, DPI Wizard said: I see that the link is invalid now, will fix it. Cheers! Sorry to be a pain but my subscription I added via the gift card no longer works
Wizard DPI Wizard Posted July 20, 2019 Wizard Posted July 20, 2019 7 hours ago, tiggyfav said: Sorry to be a pain but my subscription I added via the gift card no longer works Fixed it now, the purchase I made was already marked as canceled so it didn't go through.
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