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Cancelled my sub, still getting billed


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Posted

I cancelled my sub in December, it expired on Jan. 10, yet I have been billed 2 more times now.

Do I have to manually cancel on Paypal as well? That is unexpected...

 

If so, please re-enable my sub for this billing cycle as I paid for it, and I will then cancel on Paypal.

 

Thanks.

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  • Wizard
Posted

I cancelled my sub in December, it expired on Jan. 10, yet I have been billed 2 more times now.

Do I have to manually cancel on Paypal as well? That is unexpected...

 

If so, please re-enable my sub for this billing cycle as I paid for it, and I will then cancel on Paypal.

 

Thanks.

Yes, you need to cancel it on Paypal. I have re-enabled your sub, and refunded your last payment for your troubles :)

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